To update your Mac: Click the Apple logo → System Preferences → Software Update.
To update your iPhone: Open Settings → General → Software Update.
For fixing the connectivity woes, ensure you update to the most recent version of the respective operating system. It is recommended to run the latest version of compatible iOS, macOS, or Windows on your machines. Update your iPhone and computer to the latest iOS version
Note: You may also open iTunes, click Help, and choose Check for Updates.
Open the Microsoft Store and click the three dots icon at the top right.
Click UPDATE next to iTunes, if visible.
Click the Apple logo at the top left and choose App Store.
Update iTunes to the latest version On Mac: Next, click the power button icon and choose Restart.
On PC, click the Windows icon in the bottom left corner.
To restart your Mac, click the Apple logo at the top left and choose Restart.
You may also open Settings → General → Shut Down.
To restart your iPhone, turn it off using the physical buttons.
To fix connectivity issues between your iPhone and computer, go ahead and restart both the machines.
Wait for a few seconds, and the iPhone will be visible inside iTunes.ĭo not overlook this vital solution.
Tap Trust and enter your iPhone passcode.
Next, on the iPhone, you may see a popup.
If you see a popup on the computer screen, follow along.
Open iTunes and locate your iPhone in it.
Connect your unlocked iPhone to the Mac or PC via an appropriate Lightning cable.
Now, use an appropriate cable to connect it to the computer.Įxtra info: You can put your iPhone in recovery mode, even if it is off. Secondly, exit any open app and stay on the iPhone Home screen. Unlock your iPhone and be on the Home screenĮnsure your iPhone is switched on and unlocked.
Reinstall Apple mobile device USB driver on Windows PC.
Use System Information on Mac to check the connection.
Update your iPhone and computer to the latest iOS version.
Unlock your iPhone and be on the Home screen.
If you are on a Mac running macOS Catalina or Big Sur, use Finder. If you are facing this error, you have come to the right place! Here are some tested solutions to successfully fix this issue.īefore you begin: iTunes is only available on Windows PC and Mac running macOS Mojave and earlier versions. This could be due to several reasons, like using damaged cables or outdated device software. However, sometimes when you connect your device to iTunes, it may show the ‘Can’t connect iPhone to iTunes’ error. ITunes and Finder are the two official Apple tools to connect your iPhone to a Windows PC or Mac and transfer files, update software, and more.
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